Recovery of Outstanding Fees from Participants (Employer) Procedure

Training Beyond 2000 takes the following steps to recover outstanding fees from participants or employers who are paying the Student Administration Fee on behalf of the participants:

• The participants or employer (as applicable) will be sent a reminder notice 28 days after initial invoice to remind them fees are overdue.
• If the outstanding fees are not paid within 14 days of the reminder notice the participant or employer (as applicable) will be contacted personally to discuss options of payment such as a payment plan.
• For Smart and Skilled subsidised training, notwithstanding a situation where the employer does not pay the Administration Fee, the participant will be issued with an Academic Transcript or Statement of Attainment.